The Labour Standards Advice Hotline


Mon to Fri:17:00~22:00 Sat, Sun, & National Holidays:9:00~21:00
*Closed from Dec. 29 to Jan. 3


“Labour Standards Advice Hotline” Foreign language support is also available!


About the hotline

The Labour Standards Advice Hotline is a telephone consultation service provided by advisors with expertise in issues related to labour standards laws and regulations, such as illegal overtime work, health problems caused by overwork, and unpaid overtime work. The service not only includes consultations that offer advice and information based on applicable laws, regulations, and past court cases, but also introductions to related organizations and institutions. Tokyo Legal Mind K.K. was commissioned by the Ministry of Health, Labour and Welfare to offer this service on a consultation basis only, and will not issue guidance or recommendations to employers. It is free for both employers and employees and accessible by phone from anywhere in Japan. Consultations can be anonymous.

  • A service commissioned by the Ministry of Health, Labour and Welfare
    In 2023, this service is provided by Tokyo Legal Mind K.K. and commissioned by the Ministry of Health, Labour and Welfare. It is only available when the Labour Standards Inspection Office is closed at nighttime on weekdays, and in the daytime and nighttime on Saturdays, Sundays and National Holidays.
  • A service to answer questions and help reduce concerns and anxiety
    This is a service that provides advice on issues related to labour standards laws and regulations, such as management of working hours, payment of extra wages, and the safety and hygiene of workplaces. It offers various kinds of information, including advice based on applicable laws, regulations, and past court cases, answers questions and helps reduce concerns and anxiety.
  • A service that can introduce contact information for specific problems
    This service can also provide contact information for those who specialize in consultations on abuse and harassment in certain areas, such as sexual, power and maternity harassment at work.
  • A toll-free service for everyone
    This is a toll-free service accessible from anywhere in Japan on both landlines and mobile phones.
*Please accept the following conditions. Thank you for understanding.
  1. All the phone conversations will be recorded to guarantee the consultation service quality.
  2. Please avoid long conversations to allow the service to be accessible to as many callers as possible.
  3. If you think your consultation will go past the closing time of the service, please call the next day or later.
  4. You will be informed of other suitable parties to contact if you call with queries unrelated to working conditions.

About multilingual support

13 languages are available on the Labour Standards Advice Hotline: Japanese, English, Chinese, Spanish, Portuguese, Tagalog, Vietnamese, Burmese, Nepalese, Korean, Thai, Indonesian, Cambodian (Khmer), and Mongolian.

The Labour Standards Advice Hotline is a commissioned service entrusted by the Ministry of Health, Labour and Welfare. The hotline offers free general advice on working conditions from anywhere in Japan during the hours when the Prefectural Labour Bureaus and Labour Standards Inspection Offices are closed or in weekends and holidays. Foreign language support is also available.

as of 2023/04/01

  • 日本語

    開設曜日 月〜日(毎日)

    平日(月〜金) 午後5時〜午後10時

    土日・祝日 午前9時〜午後9時

    電話番号 0120-811-610
  • English(英語)

    Available Days Mon - Sun(月〜日)

    Mon - Fri(月~金) 17:00-22:00

    Sat, Sun, Holiday(土、日、祝日) 9:00-21:00

    Phone number 0120-531-401
  • 汉语(中国語)

    咨询日 周一 ~ 周日 (每日)(月〜日)

    平日(周一) ~ (周五)(月~金) 下午5时 ~ 下午10时

    周六,周日,节假日(土、日、祝日) 上午9时 ~ 下午9时

    电话号码 0120-531-402
  • Português(ポルトガル語)

    Dias de atendimento Segunda à Sábados(月〜土)
    Horário de atendimento

    Segunda à sexta(月~金) 17:00 às 22:00

    Sábados, feriados(土、祝日) 9:00 às 21:00

    Número de telefone 0120-531-403
  • Español(スペイン語)

    Días de atención jueves, viernes, sábado (木、金、土)

    jueves, viernes (木、金) De 5 PM a 10 PM

    Sábado, feriados(土、祝日) De 9 AM a 9 PM

    Número de teléfono 0120-531-404
  • Tagalog(タガログ語)

    Mga araw ng konsultasyon Martes, Miyerkules, Sabado(火、水、土)
    Mga oras ng konsultasyon

    Martes, Miyerkules (火、水) Alas-5 ng hapon - alas-10 ng gabi

    Sabado・Piyesta Opisyal(土、祝日) Alas-9 ng umaga - alas-9 ng gabi

    Numero ng Telepono 0120-531-405
  • Tiếng Việt(ベトナム語)

    Ngày làm việc Thứ 3, thứ 4, thứ 6, thứ 7, chủ nhật(火、水、金、土、日)
    Thời gian làm việc

    Thứ 3, thứ 4, thứ 6(火、水、金) 17:00 ~ 22:00

    Thứ 7・Chủ nhật・Ngày lễ(土、日、祝日) 9:00 ~ 21:00

    Số điện thoại 0120-531-406
  • ျမန္မာဘာသာစကား(ミャンマー語)

    ဖွင့်ရက် ဗုဒၶဟူးေန႔၊ တနင်္ဂနွေြ(水、日)

    ဗုဒၶဟူးေန႔(水) ညနေ ၅ နာရီမ ည ၁၀ နာရီအထိ

    တနင်္ဂနွေြ , ပိတ်ရက်များ (日、祝日) မနက် ၉ နာရီမ ည ၉ နာရီအထိ

    ဖုန္းနံပါတ္ 0120-531-407
  • नेपाली भाषा(ネパール語)

    खुल्ने बार बुधबार, आइतबार(水、日)
    खुल्ने समय

    बुधबार(水) बेलुका ५ बजे 〜१० बजे सम्म

    आइतबार, क्यालेन्डरको बिदाको दिन(日、祝日) बिहान ९ बजे 〜 बेलुका ९ बजे

    फोन नम्बर 0120-531-408
  • 한국어(韓国語)

    운영 요일 목・일요일(木、日)
    운영 시간

    목요일(木) 오후 5시~오후 10시

    일·공휴일(日、祝日) 오전 9시~오후 9시

    전화번호 0120-613-801
  • ภาษาไทย(タイ語)

    วันทำการ วันพฤหัสบดี วันอาทิตย์(木、日)

    วันพฤหัสบดี(木) 17.00 - 22.00 น.

    วันอาทิตย์, วันหยุดนักขัตฤกษ์(日、祝日) 9.00 - 21.00 น.

    หมายเลขโทรศัพท์ 0120-613-802
  • Bahasa Indonesia(インドネシア語)

    Hari Operasional Kamis, Minggu(木、日)
    Jam Operasional

    Kamis(木) 17:00-22:00

    Minggu, Hari Libur Nasional(日、祝日) 9:00-21:00

    Nomor Telepon 0120-613-803
  • កម្ពុជា(ភាសាខ្មែរ)(カンボジア語(クメール語))

    ថ្ងៃដែលទទូលពិភាក្សា ច័ន្ទ និង សៅរ៍(月、土)

    ថ្ងៃច័ន្ទ(月) ពីម៉ោង5រសៀល ដល់ ម៉ោង10យប់

    ថ្ងៃសៅរ៍ និង ថ្ងៃបុណ្យសំរាក(土、祝日) ពីម៉ោង9ព្រឹក ដល់ ម៉ោង9យប់

    លេខទូរស័ព្ទ 0120-613-804
  • Монгол хэл(モンゴル語)

    Ажиллах өдөр Даваа, Бямба(月、土)
    Ажиллах цаг

    Даваа(月) 17.00–22.00

    Бямба, баярын өдөр(土、祝日) 9.00–21.00

    Утасны дугаар 0120-613-805